Shipping Policy

For Local Shipping (Delivery Within Singapore)

FREE shipping for orders S$60.00 and above
*S$60.00 is based on the final amount payable, after the deduction of all applicable discounts such as discount code.

Ta-Q Bin Singapore Delivery: S$6.00

For Local Shipping, shoppers should receive the packages within 2 - 3 business days after item/s have been shipped.

If you would like to use other forms of shipping due to preference or urgency, please contact us at customercare@roffstore.com and we will quote you separately.

For Overseas Shipping

FREE shipping for orders S$150.00 and above
*S$150.00 is based on the final amount payable, after the deduction of all applicable discounts such as discount code.

At the moment, we ship to the following countries only:

Australia Brunei Canada China France Germany
Hongkong India Indonesia Italy Japan Macau
Malaysia Netherlands New Zealand Norway Philippines Singapore
South Korea Spain Switzerland Taiwan Thailand United Kingdom
United States United Arab Emirates Vietnam Saudi Arabia Kuwait

 

If your country is not on this list, it means that we do not deliver to your country at the moment. However, we are constantly updating this list so please do continue to visit the site or write in to customercare@roffstore.com for assistance.

Shipping cost is calculated based on the overall weight of the order. You will be advised on the freight charges upon confirmation of your order.

Shipping Table (Normal Registered Airmail)

Weight

Rate

First 150g

SGD 8.00

≤ 250g

SGD 12.00

≤ 350g

SGD 16.00

≤ 450g

SGD 20.00

≤ 550g

SGD 24.00

Every subsequent 100g

Additional SGD 4.00

Therefore, if an order total weight is 230g, the total freight charge will be SGD 12.00. If an order total weight is 500g, the total freight charge will be SGD 24.00.

For Overseas Shipping, the estimated delivery time is 4 - 15 business days (for Major Cities) after item/s has been shipped, depending on the country.

If you would like to use other forms of shipping due to preference or urgency, please contact us at customercare@roffstore.com and we will quote you separately.

Your package(s) may be subjected to the custom fees and import duties of the country to which your order will be shipped. These charges are to be borne by the recipient.

Delivery Service

Upon verification of payment, we will need 2 - 3 business days* to pack and dispatch your parcel to the selected delivery service provider. Local Package takes about 2 - 3 business days to receive; Overseas package takes between 4 - 15 days depending on location. Kindly note that these are just estimates.

We only ship out your orders via registered mails to ensure that your parcels are secured and a peace of mind.

If you need to send your purchases to more than one place, that is fine, but we will need to charge for each delivery address. Please contact our Customer Care to make the arrangements.

The price of postage includes handling fees.

* Business days refer to Monday - Friday only (excluding public holidays).